Accepted Ban appeal for duplicate accounts

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beesaga

New member
May 26, 2021
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0
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Hello,
I was playing with my friend and I was banned for duplicate accounts out of nowhere. Not gonna lie I don't know how account duplicating works, so... Maybe your bot accidently banned my (but probably not). I'm not hacking or some s**t like that I wasn't ever banned on UGC. I'm playing on these servers 'cause I like the duel server
My account: https://steamcommunity.com/id/beesaga/
 

Eight

Incognito
Staff member
Manager ★★
Oct 21, 2018
570
61
28
Hello,

When you're banned for that reason, it is because you were using the same IP address as a banned account(s). With that in mind, can you tell me if you use a VPN or proxy IP service?
 

beesaga

New member
May 26, 2021
3
0
1
Yes I did use a VPN, Proton VPN. I used it cause for some reason Steam did not launch TF2 without the VPN
 

beesaga

New member
May 26, 2021
3
0
1
In terms and rules it doesn't say that you can't use a VPN or PROXY, I think
 

Eight

Incognito
Staff member
Manager ★★
Oct 21, 2018
570
61
28
You're allowed to use a VPN/proxy. However, when you use one, you run the risk of using an IP that an account got banned on. So, I would recommend not using one if you can. Anyway, I've lifted your ban.

Appeal accepted.
 
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